Elevate Teamwork with Crucial Teams

Crucial Teams combines insights from the Strength Deployment Inventory® with effective interpersonal behaviors to help teammates turn personality differences from a source of friction into a source of strength.

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All solutions from Crucial Learning in a circular layout

GAIN ACTIONABLE SKILLS

A CURATED SUITE OF SOLUTIONS

By combining social science research with innovative instructional design, we offer award-winning courses and assessments that help teams and organizations achieve measurable improvements in performance.

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ELEVATE YOUR INTERACTIONS

SDI ASSESSMENT

The Strength Deployment Inventory (SDI) is a workplace personality assessment that explains how your motives drive behavior—both when things are going well and when there is conflict. These insights help people develop a greater understanding of and appreciation for themselves and others, for more productive interactions, healthier relationships, and better results.

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The ROI of Behavior Change

We deliver results by aligning the right behaviors with your toughest organizational challenges.

$10 Million

The City of Greater Geraldton achieved $10 million in sustainable savings, streamlined operations, and transformed its culture using Crucial Conversations® and Crucial Influence®.

167%

Employees at MaineGeneral Health were 167% more likely to report confidence to speak up and resolve problems with colleagues after learning the skills taught in Crucial Conversations® for Mastering Dialogue.

82%

KIPP schools saw employee retention soar from 50% to 82% after applying strategies from Crucial Influence®.

40 MINS

Nine of ten Getting Things Done® graduates report permanently changing a time-management behavior and saving an average of 40 minutes every day for more focused work.

$7,500

Our research shows that every successful Crucial Conversation could save the organization an average of $7,500.

CRUCIAL CONSULTING

We can help your team improve culture, lead change, and solve the tough organizational challenges you face.

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GLOBAL IMPACT

Our work has been translated into more than 20 languages, and people around the world learn our skills through partners in 27 countries.

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CRUCIAL CONVERSATIONS FOR HEALTHCARE

Crucial Conversations for Mastering Dialogue is available as a healthcare course, featuring lessons, scenarios, and exercises that address the challenges healthcare professionals face.

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Flexible Learning Formats

We offer courses in person, virtually, or on demand—or you can use our guides and resources to create a blended learning experience.

ON-DEMAND

Learn at your own pace online.

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VIRTUAL

Join one of our instructors online.

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IN-PERSON

Attend a classroom course.

Explore In-Person Options

Jennifer Pecor

Advocate Health Care

Going virtual helped me stay focused because I was in a comfortable environment— breaks were placed just right, and I didn’t have to commute anywhere.

Mitch Anderson

HomeAdvisor

Giving our leaders skills to effectively and comfortably handle Crucial Conversations has a tremendous positive impact on their ability to create relationships.

Adam Decaria

Master Control

Crucial Teams isn’t about making excuses for behavior. It’s about getting to the why and using the right tools to make change.